Contact

WALS TMS transportation operations
Contact WALS TMS

Let’s plan your carrier or brokerage workspace.

Ask about carrier plans, Brokerage, Customer Portal, Fleet Portal financials and driver pay, integrations, onboarding, or support.

Carrier Sign UpBrokerage & Portal SetupOpen Support

Start with the right team

Carrier signup, brokerage rollout, or portal setup.

Carrier software signup

Carriers with 1–50 active trucks can choose a plan and start secure subscription setup online. The WALS TMS team follows up on onboarding and workspace configuration.

Carrier Sign Up

Brokerage + Customer Portal

Tell us about your brokerage, office users, customers, load workflow, and carrier network. We will discuss the dedicated brokerage workspace, Customer Portal permissions, and a custom proposal.

Email About Brokerage

Fleet Portal & Driver Pay

Ask about transparent fleet financials and driver pay calculations by percentage, per mile, or flat per load. Tell us how fleet owners settle with their drivers so we can confirm availability and fit.

Email About Fleet Portal

Already a customer, driver, or fleet owner? Use the private access link provided by your transportation company. Invited outside carriers should use their brokerage’s onboarding invitation; it is separate from purchasing WALS TMS software.

Contact desk

Send the right request to the right WALS TMS desk.

Whether you are pricing a new subscription, preparing a rollout, reporting a product issue, or asking about billing, this keeps the conversation clean from the first message.

Sales

Pricing and product fit

Carrier plans, brokerage proposals, Customer Portal walkthroughs, Fleet Portal availability, and module fit.

sales@walstms.com Onboarding

Tenant and rollout setup

Company workspace setup, user access, migration planning, integrations, and admin controls.

admin@walstms.com Support

Tickets with screenshots

Submit a support ticket with priority, page URL, screenshots, PDFs, spreadsheets, and files.

Open support page Billing

Subscriptions and invoices

Payment records, subscription billing, receipts, plan changes, and invoice questions.

billing@walstms.com

For carriers and brokerages

Tell us how your operation works so we can match the right modules, portals, and rollout path.

  • Carrier fleet size or brokerage workload, office users, and expected growth.
  • Which modules matter first: dispatch, Brokerage, Customer Portal, Fleet Portal and driver pay, accounting, safety, billing, or integrations.
  • Current systems you want to replace or connect.

How the conversation usually moves

We route the request, confirm the right plan or rollout path, then move into signup, onboarding, or support depending on what you need.

1. Describe the operationCarrier or brokerage, trucks or load volume, users, customer service, and financial workflows.
2. Match modulesPick the core office controls first, then add integrations or custom rollout items.
3. Start cleanChoose a carrier plan or custom brokerage proposal, confirm portal availability, and plan workspace setup.

Direct contacts

Use the inbox that matches the request.

Sales

Carrier pricing, Brokerage, Customer Portal, Fleet Portal and driver pay, custom onboarding, and product fit.

sales@walstms.com

Support

Product help, screenshots, files, tickets, and troubleshooting.

support@walstms.com

Billing

Subscription billing, invoice questions, receipts, and payment records.

billing@walstms.com

General

General WALS TMS questions and routing.

info@walstms.com

Admin

Account and platform administration.

admin@walstms.com

Facebook

Follow WALS TMS updates, platform highlights, support posts, and product announcements.

WALS TMS on Facebook

No-reply

Automated product notifications are sent from the WALS TMS platform mail system.

noreply@walstms.com