Contact

WALS TMS trucking operations hero image
Contact WALS TMS

Talk to the team building the truck office platform.

Questions about operations, pricing, onboarding, support, billing, automation, or custom fleet rollouts can go directly to the right WALS TMS inbox.

Email salesOpen support

Contact desk

Send the right request to the right WALS TMS desk.

Whether you are pricing a new subscription, preparing a rollout, reporting a product issue, or asking about billing, this keeps the conversation clean from the first message.

Sales

Pricing and product fit

Fleet-size plan questions, module fit, product walkthrough, and custom carrier setup.

sales@walstms.com Onboarding

Tenant and rollout setup

Company workspace setup, user access, migration planning, integrations, and admin controls.

admin@walstms.com Support

Tickets with screenshots

Submit a support ticket with priority, page URL, screenshots, PDFs, spreadsheets, and files.

Open support page Billing

Subscriptions and invoices

Payment records, subscription billing, receipts, plan changes, and invoice questions.

billing@walstms.com

For new carriers

Include enough detail for us to understand the office you want to control, not just the number of trucks.

  • Fleet size today and expected growth.
  • Which modules matter first: dispatch, accounting, safety, driver app, broker portal, billing, or integrations.
  • Current systems you want to replace or connect.

How the conversation usually moves

We route the request, confirm the right plan or rollout path, then move into signup, onboarding, or support depending on what you need.

1. Describe the operationTrucks, users, dispatch/accounting workflow, and problem areas.
2. Match modulesPick the core office controls first, then add integrations or custom rollout items.
3. Start cleanChoose fleet size, prepare billing, and set up the tenant workspace.

Direct contacts

Use the inbox that matches the request.

Sales

Pricing, fleet-size plans, custom onboarding, and product fit.

sales@walstms.com

Support

Product help, screenshots, files, tickets, and troubleshooting.

support@walstms.com

Billing

Subscription billing, invoice questions, receipts, and payment records.

billing@walstms.com

General

General WALS TMS questions and routing.

info@walstms.com

Admin

Account and platform administration.

admin@walstms.com

Facebook

Follow WALS TMS updates, platform highlights, support posts, and product announcements.

WALS TMS on Facebook

No-reply

Automated product notifications are sent from the WALS TMS platform mail system.

noreply@walstms.com